British Hairdressing Business Awards 2020

We’re so so over the moon to be a finalist for the Customer Service Award in the British Hairdressing Business Awards 2020.
Just 7 finalists in the whole of the UK!!!!
This award is especially important to us to as it is at the very heart of what we do.
We not only want to create the perfect style but we want to provide an outstanding customer journey.
Our whole team is delighted to be nominated. It has been a tough year for everyone dues to covid 19 but our clients are our priority.
Although we haven’t been able to see them as much, we have tried to continue the high level of customer service they expect, just in a different way.
“The key is to never become complacent and never too proud to take on feedback, to adapt and review processes so that they are up-to-date with what our customers need and value.
This award is a complete team effort AND to be recognised for the design of the salon too just feels like the cherry on top. We’re over the moon that our efforts on the salon design has seen us reach BHBA finals.
We poured so much love into the whole process and the results reflect Headromance’s current, fun and Uber cool team and attitude.
It’s a wonderful feeling to have all aspects of the business recognised by these awards.”

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